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Olangcanada.com and olangusa.com are the transactional websites of ILP Inc. (“Website”), allowing consumers to browse, select, and purchase products offered by ILP Inc.
Use of the Website is subject to acceptance of these Terms and Conditions of Sale.
Confidentiality
At ILP Inc., we place great importance on protecting your personal information. To learn more about the collection, use, and protection of your data, please consult our Privacy Policy.
Security
When you create an account or make a purchase on our website, your information is transmitted through a secure connection using SSL (Secure Sockets Layer) technology.
You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. If you believe that an unauthorized person has gained access to your account, please notify us immediately.
Personal Information
To complete a purchase, you will be required to provide certain information, such as your contact details, billing and shipping address, and payment information.
You agree to provide accurate, complete, and up-to-date information. Subject to applicable legal requirements, your personal information will not be sold or disclosed to third parties unrelated to our business activities without your consent. For more details, please refer to our Privacy Policy.
Payment and Credit Cards
The website does not store your complete credit card information. Payments are processed by secure payment providers, including Shopify Payments and PayPal, in accordance with industry security standards.
Your credit card or PayPal account is charged at the time the order is placed. Payment information remains protected and is not accessible to the website team.
We reserve the right to cancel any order if the payment is deemed fraudulent or cannot be verified.
Limitation of Liability
We strive to keep the information presented on our website up to date and accurate. However, despite our best efforts, some errors or omissions may occur.
To the extent permitted by law, ILP Inc. shall not be held liable for any direct or indirect damages arising from the use of the Website or the products offered on it.
Reviews and Comments
We encourage our customers to share their reviews and comments. However, any content posted must not be illegal, defamatory, offensive, fraudulent, or infringe upon the rights of others.
ILP Inc. reserves the right to remove any content deemed inappropriate.
By posting a review or comment on our website, you grant ILP Inc. the right to reproduce, use, adapt, and distribute such content for its business and marketing communications purposes, without compensation.
Order Acceptance
By placing an order on the website, you confirm that the information provided is accurate and complete.
Receipt of an order confirmation does not constitute final acceptance of the order. The website reserves the right to refuse or cancel any order, including in cases of inaccurate information, payment issues, suspected fraud, or product unavailability.
If an order is cancelled after payment has been made, a refund will be issued using the original payment method.
Order Cancellation
An order may be cancelled at no cost as long as it has not yet been shipped. Once the order has been shipped, it can no longer be cancelled and will be subject to our return policy.
Prices and Taxes
All prices displayed on the website are shown in the currency applicable to your region (CAD or USD) and apply exclusively to purchases made online through the website.
Applicable taxes are calculated and added at checkout. Prices and taxes are subject to change without notice.
Errors and Product Availability
Despite our best efforts to ensure the accuracy of the information presented on our website, errors in pricing, descriptions, or product availability may occasionally occur.
The website reserves the right to correct any errors and to cancel or refuse any order related to such errors. If a payment has already been made, a full refund will be issued.
While we strive to maintain an up-to-date inventory, some products may occasionally become unavailable after an order has been placed. In such cases, we will contact you to offer a solution or proceed with a refund.
Promotional Codes
Promotional codes are offered occasionally and remain valid according to the conditions specified in the promotional offer.
Unless otherwise stated, promotional codes:
• cannot be exchanged for cash;
• are non-transferable;
• cannot be combined with other promotions;
• may be limited to certain products or brands;
• are valid for one-time use per customer or household.
Account Suspension or Closure
ILP Inc. reserves the right to suspend or close an account in the event of non-compliance with these terms, fraudulent use, or any activity deemed abusive.
Where applicable, any pending orders may be cancelled and refunded using the original payment method.
For more information regarding shipping and returns, please consult our official policies:
Disputes
This contract is governed by the laws of the Province of Quebec, Canada. Any dispute arising from the use of this Website or from products purchased shall be submitted to the competent courts of that jurisdiction.
External Links
The website may contain links to third-party websites. ILP Inc. is not responsible for the content, availability, or operation of these external sites.
Customer Communication
By placing an order or creating an account, you agree to receive email communications regarding your order and purchases. You may also receive marketing messages, which you can opt out of at any time by using the unsubscribe link in our emails or by updating your account preferences.
Copyright
All content on the website (including text, images, logos, software, advertisements, and other elements) belongs to ILP Inc. or its partners and is protected by Canadian and international copyright and trademark laws.
It is prohibited to copy, modify, distribute, or reuse the content without prior written authorization. The use of the content is permitted solely for the purpose of making purchases on the website. Any other use, including reproduction on another website, is prohibited without authorization.
Changes to the Terms
ILP Inc. reserves the right to modify these terms and conditions at any time without prior notice. The applicable terms are those in effect at the time of your order. We recommend reviewing this page regularly to stay informed of any updates.